Help Center

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process. You can check the status of your order by clicking HERE.

Products can be sent separately from each other. If items are missing from your order, you will usually receive them after 2-3 days.

We apologize for the inconvenience.

Yes. You can return any order within 14 days of receipt. No questions asked.

If you are not satisfied with your order, you can exchange or return it within 14 days of receipt. The products must be returned in their original condition with labels and tags attached. The product must not contain any signs of use.

A return must always be provided with a track & trace code. The sender is always responsible for the shipment.

As soon as we have received the returned items, we will ensure that the purchase amount has been credited to your account within 14 days.

Go to our contact page by clicking HERE. Fill out the contact form and request a return form. Although a reason is not necessary, we are of course very curious about the reason for returning a product. In this way we can further improve our service and our products.

Clicking HERE will take you to the page where you can enter your email address and order number (4 digits) to track your order.

The Track & Trace information is available from the moment your package has arrived at the carrier. Please keep in mind that there may be some delay.